When I asked him if he could confirm me whether the funds had actually been sent to BSNL, he told me to send a mail from ICICI Infinity to my accounts manager. So I thought I should visit the main branch of ICICI (Cenotaph Road) and get the issue resolved.Īfter waiting for about half an hour in the line, a manager calls on me and tells me as solemnly that the funds had been debited from my account and there ended their jurisdiction.

I was scheduled to leave to Bangalore the next day. I called up ICICI immediately and the customer service representative told me that he had no clue what I was talking about and that I should send a mail to the accounts manager by logging on to ICICI Infinity. This lady confirmed me that they didn?t get the payment from ICICI. So she sent me the divisional manager?s office. I told her that I paid the bill through ICICI Online bill-pay service. Then she looked at me seriously and told me that I had not paid my last telephone bill. The lady behind the counter examined my application form for exactly fifteen minutes without uttering a word. Complex, Saidapet from Thiruvanmiyur area. So I put everything in a bag and rode my Pulsar to G.R. The instructions were pretty clear and unambiguous. Complex office and fill up a Surrender form.? ?Take the phone piece, the directories, your latest telephone bill and the original deposit receipt to G.R. I called up the BSNL helpline 1500 to inquire about the process of surrendering a landline connection. Time of receipt _.It all started sometime back in December when I was transferred from Chennai to Bangalore. Signature of the customer Name:_ Receipt Received an application for closure w.e.f._ of Fixed/ Mobile (Pre-paid or Post-paid)/ WLL(M)/FWT telephone connection No._ working in the name of Shri/Smt./Ms _.Date of receipt of application:_. I undertake to pay any amount due to BSNL even after closure of the telephone connection. Improper behaviour by BSNL staff (Please give details) Any other reasons (please specify):_ _ _ _ _

Moving to some other city/Mobile Licensed Service Area Being an additional phone, not required Death of the original allottee Financial constraints Closure of business Taking a Fixed/ Mobile connection from BSNL in place of Mobile/ Landline Taking mobile/fixed telephone from other company Not satisfied with BSNL’s service on account of: a. Address on which refund of security deposit after adjustment of outstanding bill/amount should be sent Reasons for surrender of telephone (Please tick the appropriate reason)ĩ. Date from which the telephone is required to be closedħ. (i)Basic/WLL FWT (ii) WLL Mobile (iii)Cellular MobileĦ. BHARAT SANCHAR NIGAM LIMITED (Website add: APPLICATION FORM FOR CLOSURE/SURRENDER OF TELEPHONE 1.

Bsnl landline surrender form